
Psychology of Uses & Sociology: understanding the unspoken
Before deciding, you need to understand.
Understand real usage — not official discourse. Understand legitimate resistance — not rational explanations. Understand power dynamics — not org charts.
User Psychology, as we practice it, is a deep investigation approach: it is neither a simple field observation phase, nor the usual customer listening interviews, nor even simple user tests. We build with you a scientific approach, grounded in research, led by graduates in Human Sciences to separate truth from falsehood through real experimentation that is easy to implement and allows you to grasp what users are not always able to verbalize.
Invisible stakes to decipher, behaviors to map, actors, their real interests and their true mechanics. Always with ethics and with the goal of unblocking situations. Not to do design. To inform your strategic decisions.
Cognitive Sciences & User Research
How our methods of customer listening, field investigation, and user understanding are different and allow you to see through to the truth.
Understanding your users in the field with User Psychology
User Psychology: going beyond surface-level discourse
When to mobilize Human Sciences?
Our behavioral investigation methods
Our added value for your strategic investigation
Corporate USer Research
UCPA Sport Access - Giving back the desire to go to gym
We worked for nearly 2 years with the UCPA teams to understand what truly makes people want to exercise — beyond New Year's resolutions and the usual excuses — and to bring to life new sports complexes based on cognitive science, behavioral economics, and understanding real motivations, all across France.
Move from just listening to the customer to a strategic view of the problem
1Get out of the verbatim studies
When you're running a project with high stakes and time pressure, you can't settle for a "verbatim" study that just lists a random collection of insights you already knew. You need a vision and an actionable framework.
2Untangle the heart of the problem
You need to untangle the heart of the problem, understand what's really happening, and identify the key stakes to address. You need to go beyond traditional customer listening to grasp what people truly need.
3Our method
Entrust your investigation to true experts with degrees in Human Sciences: our Psychologists, Sociologists, and Behavioral Economists deploy Cognitive Science, Behavioral Economics, and Game Theory to take you far beyond the usual focus groups and achieve real scientific understanding that informs your strategic decisions.
Our research services
User research
Literature Review
Examination & valorization of your existing data
Ergonomic audits
Field & exploratory observations
Sociological interviews
Usage mapping tests
Investigation of the unspoken
Iconic tests
Constraint tests
Utility tests & User trade-offs
Card sorting
User testing
International studies (Europe, United States, Asia, Middle East)
Academic Research
Cognitive Psychology
Sociology
Usage Mapping
Mathematical Modeling of Behaviors
Foresight
Emerging Trends
Scientific Experiments
Scientific Partnerships
Expert Advisors
Valorization of your research
Research Publications
User Journeys
Qualitative - quantitative link
Customer Profiling & Personae
Users' path
Gateways of needs with users
Ethical design with usersLogistics
User recruitment
Test Rooms
Remote testing
Converting Research into DesignOur latest studies
Plus simple
How to better protect Taxis and Uber Drivers
En Voiture Simone
Why do people take
so long to pass their driving license?Allianz Travel
What does it mean to protect users?
Deezer
Uses of music applications
Perial
How to sell sustainable real estate?
Théâtre du Châtelet
Why do young audiences shun the theater?
Cheerz
How can a loyalty program
really help users?
Dior
Research on new beauty rituals
Our differentiators

Tests that others don't do
Mapping tests, Iconic tests, Constrained tests...
All these scientific and innovative tests allow us to understand the users as accurately as possible and to help them in the best possible way.

Real experts with diplomas
Psychologists and Sociologists
That's the problem today: User Researcher and UX Researcher titles do not exist and are not protected. This opens the door to all kinds of abuse. Everybody and everybody improvises "Researcher" and charlatans make beginner's mistakes. Our Researchers are real researchers, graduates in Psychology and Sociology at university and that changes everything for the credibility of your study results.

Ethics
No neuromarketing or forced sales
Our job is to help you understand the complexity and richness of human behavior. We follow the code of ethics of the Psychologist. If your intention is to manipulate users to force them to buy, do not come to us. In any case, these bandit methods are not sustainable in terms of CSR: when users realize that you have betrayed them, your brand is finished and with good reason.

Research tax credit
30% discount on your studies
Our tests have been recognized as innovative by the state. We are therefore entitled to offer you a research tax credit.

No focus groups!
Only scientific methods
The techniques used by most agencies (user introspection, brainstorming, focus groups...) have been known to produce false and biased results for over 50 years. We offer you state-of-the-art investigation techniques and high-performance tools (Mapping tests, iconic tests, Biopack, Eye tracker, Face Reader, E-Prime...).

We train researchers
And for 10 years now
We work in close collaboration with the Psychology Laboratory of Montpellier III. This allows us to keep our clients up to date with the latest research, to have access to rare test material and first-rate statistics for your projects. We are also involved in the Master of Research program.

We convert Research into Design
Strategy & Sprint design
Strategy and sprint design allow us to transform the trial where others leave you with a powerpoint of results in your hands.
DO you need help?
Leave us a message.
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Innovation Strategy
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Game Design
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UX & Ergonomics
Psychology
Sociology
User research / UX research
Our latest interviews
Our latest conferences
Consumer Tests
Product Testing
Customer Reviews
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Paris - Offices - 61 rue de Lyon, 75012 Paris







